PRIVACY POLICY

Effective Date: June 17, 2026
Last Updated: June 17, 2026

ALATHL INDUSTRIAL COMPANY

Alathl Industrial Company (“Alathl”, “Company”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information collected through our website, business operations, events, exhibitions, tenders, product inquiries, customer interactions, and other business activities.

Alathl is a Saudi-owned and Saudi-operated industrial company specializing in the manufacturing, packaging, and supply of medical devices and consumables within the Kingdom of Saudi Arabia. We support the Kingdom’s healthcare sector through local manufacturing, innovation, and compliance with internationally recognized quality management standards.

Our operations include, but are not limited to:

• Manufacturing of ECG electrodes

• Manufacturing of EEG electrodes

• Manufacturing of TENS electrodes

• Manufacturing of surgical pads

• Medical devices and consumables manufacturing

• Primary packaging services

• Secondary packaging services

• Tertiary packaging services

• Government tender participation

• Public and private healthcare supply

• Industrial manufacturing services

• Product quotation and procurement support

Alathl maintains certifications and quality systems including:

• ISO 13485:2016

• ISO 9001:2015

• ISO 14001:2015

• ISO 45001:2018

• Other applicable quality and compliance standards

By accessing our website, contacting us, submitting information, attending our events, registering for services, or engaging with Alathl in any manner, you acknowledge and agree to the practices described in this Privacy Policy.

1. WHO WE ARE

Company Name: Alathl Industrial Company

Website:

https://alathl.com

Contact Information:

Email:
info@alathl.com

Phone:
+9669871423350

For inquiries related to:

• Product pricing

• Product quotations

• Product specifications

• Product requests

• Tender participation

• Manufacturing inquiries

• Packaging services

• Technical support

• Privacy concerns

• Data protection requests

• Legal matters

please contact:

info@alathl.com

or call:

+9669871423350

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to:

• Website visitors

• Customers

• Prospective customers

• Suppliers

• Distributors

• Government entities

• Healthcare providers

• Tender participants

• Business partners

• Event attendees

• Exhibition visitors

• Marketing subscribers

• Newsletter subscribers

• Individuals contacting us through forms

• Individuals providing information offline

• Individuals providing information through industry events, conferences, exhibitions, seminars, trade shows, networking events, or business meetings

This policy applies regardless of whether data is collected online or offline.

3. INFORMATION WE COLLECT

We may collect the following categories of information.

Personal Identification Information

• Full name

• Company name

• Job title

• Department

• Business address

• Email address

• Mobile phone number

• Office phone number

• Country

• City

• Industry sector

Business Information

• Organization details

• Purchase requirements

• Product interests

• Procurement requests

• Tender information

• Quotation requests

• Commercial communications

Website Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Referral source

• Website usage patterns

• Pages visited

• Session duration

• Geographic location data

• Technical diagnostic information

Communication Data

When you contact us, we may collect:

• Emails

• Contact form submissions

• Phone records

• Customer support communications

• Inquiry records

• Product requests

• Technical requests

Marketing Information

We may collect information when you:

• Subscribe to newsletters

• Register at exhibitions

• Visit our booth at trade shows

• Attend industry events

• Download brochures

• Request catalogs

• Request quotations

• Participate in surveys

• Complete offline forms

Recruitment Information

If you apply for employment opportunities, we may collect:

• Resume/CV

• Employment history

• Educational information

• Professional certifications

• References

• Supporting documents

4. HOW WE COLLECT INFORMATION

We collect information through:

• Website forms

• Contact forms

• Email communications

• Telephone communications

• Event registrations

• Trade exhibitions

• Conferences

• Offline forms

• Government tender participation

• Supplier registrations

• Customer onboarding

• Cookies and tracking technologies

• Website analytics

• Security monitoring systems

5. PURPOSES OF PROCESSING PERSONAL DATA

We may process personal data for the following purposes:

Business Operations

• Responding to inquiries

• Processing quotation requests

• Product information requests

• Customer support

• Contract management

• Supplier management

• Tender participation

• Business relationship management

Marketing and Communications

By voluntarily providing your email address, mobile number, contact details, business card, inquiry submission, event registration, trade-show registration, website signup, newsletter subscription, quotation request, or other contact information, you expressly consent to receive communications from Alathl including:

• Product updates

• New product announcements

• Manufacturing updates

• Company news

• Industry updates

• Promotional materials

• Technical documentation

• Product catalogs

• Product launches

• Event invitations

• Trade show invitations

• Business communications

• Marketing campaigns

• Educational materials

• Regulatory updates

• Tender-related information

Such communications may be sent through:

• Email

• SMS

• Telephone calls

• WhatsApp

• Messaging platforms

• Postal mail

• Other communication methods permitted by applicable law

You may opt out of marketing communications at any time by contacting us.

6. LEGAL BASIS FOR PROCESSING

We process personal data based on:

• Consent

• Contractual necessity

• Legitimate business interests

• Compliance with legal obligations

• Government requirements

• Regulatory obligations

• Protection of rights and interests

7. DATA STORAGE AND LOCALIZATION

Alathl prioritizes data sovereignty and security.

Where reasonably possible and operationally feasible, personal data is stored on secure systems and infrastructure located within the Kingdom of Saudi Arabia.

We implement technical, administrative, and organizational safeguards designed to protect personal information from:

• Unauthorized access

• Misuse

• Alteration

• Destruction

• Disclosure

• Cybersecurity threats

Our systems may include:

• Encryption technologies

• Access controls

• Authentication mechanisms

• Security monitoring

• Backup systems

• Firewalls

• Secure network infrastructure

8. DATA SHARING AND DISCLOSURE

Alathl does not sell, rent, trade, monetize, or commercially disclose personal information to third parties.

We do not share customer information with advertisers, marketing agencies, data brokers, or unrelated third parties.

Personal information may only be disclosed when:

• Required by Saudi law

• Required by government authorities

• Required by courts

• Required by regulators

• Required during legal proceedings

• Required for law enforcement purposes

• Required to protect legal rights

• Required for national security obligations

• Required to comply with lawful requests

Any disclosure shall be limited to the extent necessary under applicable laws and regulations.

9. INTERNATIONAL DATA TRANSFERS

Alathl primarily seeks to maintain and process data within Saudi Arabia.

Where international transfers become necessary, such transfers shall be conducted in accordance with applicable laws, contractual protections, regulatory requirements, and security measures.

10. DATA RETENTION

We retain personal information only as long as reasonably necessary for:

• Business operations

• Customer support

• Regulatory compliance

• Contractual obligations

• Legal obligations

• Audit requirements

• Dispute resolution

Retention periods may vary depending on the nature of the data and applicable legal requirements.

11. COOKIES POLICY

Our website may use cookies and similar technologies.

Cookies help us:

• Improve website functionality

• Understand visitor behavior

• Enhance user experience

• Maintain security

• Analyze website performance

If you leave comments on our site, you may choose to save your name, email address, and website information in cookies. These cookies may remain for up to one year.

Temporary cookies may be used on login pages to determine browser compatibility.

Login cookies and preference cookies may be used to improve your user experience.

You may disable cookies through your browser settings, although some website functions may become unavailable.

12. COMMENTS

When visitors leave comments on the website, we may collect:

• Information entered into comment forms

• IP addresses

• Browser information

• User-agent information

This information may be used for spam detection, website security, and moderation purposes.

13. MEDIA UPLOADS

Users uploading images or files to the website should avoid including embedded location information such as EXIF GPS data.

Visitors may potentially download and extract metadata from publicly accessible files.

14. EMBEDDED CONTENT

Pages on our website may include embedded content from third-party websites including:

• Videos

• Images

• Documents

• Articles

• Social media content

Such third-party content may collect information directly from users according to the privacy practices of those third parties.

Alathl is not responsible for third-party privacy practices.

15. DATA SUBJECT RIGHTS

Subject to applicable laws, individuals may have rights including:

• Access to personal data

• Correction of inaccurate data

• Request deletion of personal data

• Request restriction of processing

• Withdraw consent

• Request information regarding processing activities

Requests may be submitted to:

info@alathl.com

We may retain information where required by law, regulatory obligations, contractual commitments, or legitimate business interests.

16. CHILDREN’S PRIVACY

Our services are intended for business, industrial, healthcare, governmental, and professional users.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected unintentionally, appropriate measures may be taken to remove such information.

17. WEBSITE SECURITY

We employ commercially reasonable security measures designed to protect information.

However, no system, website, network, server, technology platform, software application, cloud environment, communication channel, or data transmission method can be guaranteed to be completely secure.

Users acknowledge and understand that internet communications inherently involve risks.

18. CYBERSECURITY INCIDENTS AND LIMITATION OF LIABILITY

Although Alathl implements security measures designed to protect information, users acknowledge that no cybersecurity system is entirely immune from unauthorized access, cyberattacks, malicious activities, hacking, technical failures, force majeure events, criminal actions, or unforeseen security incidents.

To the fullest extent permitted by applicable law, Alathl shall not be liable for indirect, incidental, consequential, special, punitive, or unforeseeable damages resulting from:

• Data breaches

• Cyberattacks

• Unauthorized access

• System compromises

• Internet vulnerabilities

• Criminal acts of third parties

• Force majeure events

• Telecommunications failures

• Infrastructure failures

In the unlikely event of a security incident, Alathl will endeavor to take reasonable measures consistent with applicable laws and regulatory obligations.

Nothing in this section excludes liability where such exclusion is prohibited by applicable law.

19. GOVERNMENT AND REGULATORY DISCLOSURES

Alathl may disclose information when required to:

• Government agencies

• Regulatory authorities

• Courts

• Law enforcement agencies

• Public authorities

Such disclosures shall occur only where legally required or authorized.

20. THIRD-PARTY LINKS

Our website may contain links to external websites.

We do not control those websites and are not responsible for:

• Content

• Security

• Privacy practices

• Data handling activities

Users should review the privacy policies of any external websites they visit.

21. ACCOUNT INFORMATION

If users register accounts on the website, personal information associated with those accounts may be stored and managed for account administration purposes.

Users may request updates to their account information where applicable.

22. PASSWORD RESETS

If password reset functionality is available, your IP address may be included in security-related communications associated with password recovery requests.

23. COMPLIANCE WITH LAWS

Alathl seeks to comply with:

• Saudi Personal Data Protection Law (PDPL)

• Applicable cybersecurity regulations

• E-Commerce regulations

• Healthcare regulations

• Industrial regulations

• Government procurement regulations

• Other applicable laws and standards

24. CHANGES TO THIS PRIVACY POLICY

Alathl reserves the right to modify, update, revise, or replace this Privacy Policy at any time.

Changes become effective upon publication on our website unless otherwise required by law.

Users are encouraged to review this Privacy Policy periodically.

25. CONTACT US

For:

• Product price requests

• Product quotations

• Product information

• Product specifications

• Manufacturing inquiries

• Packaging inquiries

• Technical support

• Tender participation

• Legal matters

• Privacy concerns

• Data protection requests

• General inquiries

Contact:

Alathl Industrial Company

Website:
https://alathl.com

Email:
info@alathl.com

Phone:
+9669871423350

By using our website, services, forms, communications, events, exhibitions, inquiries, registrations, or business channels, you acknowledge that you have read, understood, and agreed to this Privacy Policy.